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Customer Support Analyst

5 open positions

Responsibilities:

  • Provide first-line technical and functional support to clients via phone, email, and online chat
  • Analyze user reports and identify root causes of issues
  • Troubleshoot and resolve software problems using a variety of methods, including documentation, knowledge bases, and third-party resources
  • Create and maintain detailed support tickets for all customer interactions
  • Document and escalate complex issues to senior support personnel
  • Work closely with the development team to identify and report software bugs
  • Provide training and support to new users
  • Stay up-to-date on the latest software functional, technical, developments and trends

Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or a related field
  • 2+ years of experience providing customer support for ERP software
  • Strong understanding of ERP software systems, 
  • Excellent problem-solving and troubleshooting skills
  • Excellent written and verbal communication skills
  • Ability to work effectively under pressure and meet deadlines
  • Strong customer service orientation and ability to build rapport with clients



No.36, Time City Office Tower (2) 20th Floor, Hantharwaddy Road,, Kamaryut, Yangon MM-06 11127
Permanent
11/04/2024 23:23:49

Odoo Developer

3 open positions



Odoo developer will responsible to understand the whole Odoo ERP technical architecture and able to handle number of technical challenge. The candidate will be support for Odoo implementation projects, maintenance and support projects of our company. The candidate need to responsible for the development of new software modules, maintenance of the existing modules. 

As a team member the developer will need to share knowledge about the Odoo development trends and development processes to junior member of the team. 

No.36, Time City Office Tower (2) 20th Floor, Hantharwaddy Road,, Kamaryut, Yangon MM-06 11127
Permanent
11/11/2024 21:28:42

Functional Consultants

3 open positions
No.36, Time City Office Tower (2) 20th Floor, Hantharwaddy Road,, Kamaryut, Yangon MM-06 11127
Permanent
11/13/2024 22:51:41

Business Advisors | Solutions Sales

3 open positions

SME Intellect is a group of IT professionals who provide digital transformation, business consulting, IT solutions and services. As we are growing, we need more people to join our young and innovative team to strengthen our capabilities.

Job Description - Business Advisor 

Job Responsibilities

  • Contact to customers and identify business needs to improve
  • Provide solutions advise for customers 
  • Develop Sale strategies and plans
  • Demonstrate solutions for customer business needs
  • Prepare sale proposals 
  • Making solutions sales 
  • Collaborate with internal and external 
  • Maintain relationships with existing customers
  • Collect payments from customers




Job Requirements

  • Bachelor degree in business or Information technology. 
  • Knowledge in multiple industry  
  • At Least 2 Year experience in software solutions sale
  • Strong interpersonal skills 
  • Excellent presentation and demonstration skills



No.36, Time City Office Tower (2) 20th Floor, Hantharwaddy Road,, Kamaryut, Yangon MM-06 11127
Permanent
09/30/2024 22:57:30

Creative Designer

1 open positions

You can customize this sample job description with a short overview of the job position, defining specific terms and benefits. Keep it simple an clear.

Job Description

Job Requirements

  • Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.)
  • Strong understanding of design principles, layout, color theory, typography, and branding.
  • Ability to create visually appealing and effective designs for Advertising, including print and digital platforms.
  • Keeping up-to-date with design trends.
  • Effective communication skills to understand and interpret client or project requirements.
  • Ability to present and explain design concepts to clients or team members.
  • Efficient time management skills to meet project deadlines and handle multiple tasks simultaneously.
  • Ability to work collaboratively with other team members, such as marketing professionals, copywriters, and mobile developers.


Requirement 

Proficiency in both English and Burmese languages is typically required, as content may need to be created for a diverse audience.

Strong writing skills with a clear and concise writing style.

Ability to create engaging and compelling content that resonates with the target audience.

Effective research skills to gather information on various topics and industries.

Ability to fact-check and ensure accuracy in written content.

Understanding of basic search engine optimization (SEO) principles to optimize content for online visibility.

Creative thinking to generate unique ideas for content creation.

Ability to adapt writing style to suit different tones and purposes.

Understanding of social media platforms and trends to create content that is shareable and fits within various platforms' constraints.

Efficient time management skills to meet project deadlines and handle multiple tasks simultaneously.

Ability to collaborate with other team members, including editors, designers, and marketing professionals.

Knowledge of basic digital marketing concepts and how content fits into broader marketing strategies.


Photo shop 

Adobe AI 

Nice to have

Video Editing 

No.36, Time City Office Tower (2) 20th Floor, Hantharwaddy Road,, Kamaryut, Yangon MM-06 11127
Permanent
11/19/2024 01:35:03

About us

We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We provide great services to solve your business problems.