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Join us, we offer you an extraordinary chance to learn, to develop and to be part of an exciting experience and team.

Customer Support Analyst

5 open positions

Responsibilities:

  • Provide first-line technical and functional support to clients via phone, email, and online chat
  • Analyze user reports and identify root causes of issues
  • Troubleshoot and resolve software problems using a variety of methods, including documentation, knowledge bases, and third-party resources
  • Create and maintain detailed support tickets for all customer interactions
  • Document and escalate complex issues to senior support personnel
  • Work closely with the development team to identify and report software bugs
  • Provide training and support to new users
  • Stay up-to-date on the latest software functional, technical, developments and trends

Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or a related field
  • 2+ years of experience providing customer support for ERP software
  • Strong understanding of ERP software systems, 
  • Excellent problem-solving and troubleshooting skills
  • Excellent written and verbal communication skills
  • Ability to work effectively under pressure and meet deadlines
  • Strong customer service orientation and ability to build rapport with clients



No.36, Time City Office Tower (2) 20th Floor, Hantharwaddy Road,, Kamaryut, Yangon MM-06 11127
Permanent
08/20/2024 03:54:09

Functional Consultants

3 open positions
No.36, Time City Office Tower (2) 20th Floor, Hantharwaddy Road,, Kamaryut, Yangon MM-06 11127
Permanent
08/21/2024 23:18:43

Odoo Developer

3 open positions



Odoo developer will responsible to understand the whole Odoo ERP technical architecture and able to handle number of technical challenge. The candidate will be support for Odoo implementation projects, maintenance and support projects of our company. The candidate need to responsible for the development of new software modules, maintenance of the existing modules. 

As a team member the developer will need to share knowledge about the Odoo development trends and development processes to junior member of the team. 

No.36, Time City Office Tower (2) 20th Floor, Hantharwaddy Road,, Kamaryut, Yangon MM-06 11127
Permanent
08/23/2024 03:01:17

Business Advisors | Solutions Sales

3 open positions

SME Intellect is a group of IT professionals who provide digital transformation, business consulting, IT solutions and services. As we are growing, we need more people to join our young and innovative team to strengthen our capabilities.

Job Description - Business Advisor 

Job Responsibilities

  • Contact to customers and identify business needs to improve
  • Provide solutions advise for customers 
  • Develop Sale strategies and plans
  • Demonstrate solutions for customer business needs
  • Prepare sale proposals 
  • Making solutions sales 
  • Collaborate with internal and external 
  • Maintain relationships with existing customers
  • Collect payments from customers




Job Requirements

  • Bachelor degree in business or Information technology. 
  • Knowledge in multiple industry  
  • At Least 2 Year experience in software solutions sale
  • Strong interpersonal skills 
  • Excellent presentation and demonstration skills



No.36, Time City Office Tower (2) 20th Floor, Hantharwaddy Road,, Kamaryut, Yangon MM-06 11127
Permanent
09/30/2024 22:57:30

HR Specialist

2 open positions

 Do you thrive in a dynamic environment where you can wear multiple hats? Are you passionate about building a positive and productive workplace culture? If so, we want to hear from you!


We are seeking a highly motivated HR professional to join our growing team. In this role, you will be responsible for the full spectrum of HR activities for our business of 11-50 employees, while also contributing to strategic HR initiatives.


Responsibilities:

  • Employee Relations: Foster a positive and inclusive work environment, address employee concerns, and manage employee relations processes.
  • Recruitment & Onboarding: Develop and implement recruitment strategies, manage the recruitment process from job posting to offer, and onboard new hires.
  • Benefits & Compensation: Administer employee benefits programs, manage payroll processes, and ensure compliance with labor laws.
  • Performance Management: Collaborate with managers to develop and implement performance management systems.
  • HR Systems Implementation: Partner with internal and external teams to implement and maintain HR information systems.
  • Policy Development & Administration: Develop and maintain HR policies and procedures to ensure compliance with regulations.
  • Training & Development: Identify training needs and develop or source training programs to enhance employee skills.

Qualifications:

  • Minimum 2 years of experience in a similar HR role.
  • Proven experience with the full HR lifecycle, from recruitment to offboarding.
  • Strong understanding of employment law and HR best practices.
  • Experience implementing and maintaining HR information systems (a plus).
  • Excellent communication, interpersonal, and organizational skills.
  • A proactive and results-oriented approach.
  • People-centric mindset with a passion for employee engagement.


Benefits:

Competitive salary and benefits package.

Opportunity to work in a fast-paced and growing environment.

Make a real impact on the success of our company.


Ferry Provided

Office Hour- 8:30 am to 5:30 pm

Holiday- Sat,Sun and Public Holiday





To Apply:

Please submit your resume and cover letter outlining your experience and why you are interested in this role.


Phone - 09 421 040 962

Email - info@smeintellect.com

Website - smeintellect.com

Address - 20th Floor, Office 2,Time City, Kamayut, Yangon.




We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Website - smeintellect.com

 

No.36, Time City Office Tower (2) 20th Floor, Hantharwaddy Road,, Kamaryut, Yangon MM-06 11127
Permanent
09/26/2024 06:18:16

About us

We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We provide great services to solve your business problems.