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Customer Support Analyst
5 open positions
Job Responsibilities:
- Provide technical and functional support to customers for Odoo Business Apps via phone, email, and chat.
- Analyze and resolve customer issues related to ERP software.
- Build strong customer relationships and improve overall user experience.
- Contribute to the enhancement of products, services, and documentation.
- Assist in troubleshooting software problems using available resources.
- Create and maintain detailed support tickets for all customer interactions.
- Collaborate with the team to report bugs and improvements.
- Offer training and ongoing support to new users.
- Stay updated with the latest ERP
trends and software developments.
Job Requirements:
- Bachelor’s degree or diploma in a related field.
- Knowledge of business processes (financial, inventory, sales, purchase, etc.).
- 1 year and above experiences in customer support for ERP software.
- Strong communication, customer services and interpersonal skills.
- Problem-solving and troubleshooting expertise.
- Ability to work under pressure and
meet deadlines.
Nice-to-Have:
- Experience with Odoo ERP.
Paid Internship For Business Solution Sales
3 open positions
Functional Consultant
2 open positions
Job Responsibilities:
- Understand and analyze client business processes and requirements.
- Configure and implement Odoo ERP solutions tailored to client needs.
- Accurate configuration and integration of financial data.
- Provide training to clients on how to use Odoo ERP effectively.
- Offer ongoing support and guidance during and after the implementation process.
- Assist clients in resolving ERP-related challenges and optimize their systems.
- Work with functional teams to ensure
project success and client satisfaction.
Job Requirements:
- Bachelor’s degree or higher in a related field.
- Relevant certifications in Business, IT, Finance, Accounting or Project Management.
- 3 years of experience in ERP implementation and supporting.
- Effective problem-solving and interpersonal skills.
- Strong knowledge in Odoo and Business process.
Business Analyst
2 open positions
Job Responsibilities:
- Evaluate and recommend enhancements to existing Odoo modules and workflows to ensure alignment with business objectives
- Identify opportunities to improve system usage, streamline processes, and increase user satisfaction with Odoo ERP.
- Monitor and support data quality and consistency across ERP modules, contributing to accurate reporting and business intelligence.
- Analyze and resolve customer issues related to ERP software.
- Build strong customer relationships and improve overall user experience.
- Assist in troubleshooting software problems using available resources.
- Create and maintain detailed support tickets for all customer interactions.
- Collaborate with the team to report bugs and improvements.
- Deliver training sessions to users and create user-friendly documentation to support system adoption and efficient usage.
- Stay updated with the latest ERP
trends and software developments.
Job Requirements:
- Bachelor’s degree in a related field.
- Strong understanding of ERP concepts, data models, and business processes across modules such as Sales, Inventory, Accounting, CRM, or Manufacturing.
- 2+ years of experience in a Business Analyst or ERP Customer Support role, ideally with hands-on Odoo ERP experience.
- Proven problem-solving ability with a focus on user experience and operational efficiency.
- Problem-solving and troubleshooting expertise.
- Ability to work under pressure and meet deadlines.
Mobile Developer
2 open positions
Job Responsibilities:
- Develop, test, and maintain mobile applications for iOS and Android platforms.
- Collaborate with cross-functional teams to define and implement new features.
- Optimize mobile apps for performance and user experience.
- Troubleshoot and resolve bugs and technical issues.
- Stay updated with the latest mobile development trends and technologies.
- Contribute to improving development processes.
Job Requirements:
- Bachelor’s degree or diploma or strong knowledge in a related field.
- Above 1 year of experience in mobile app development.
- Experience in building apps to Google Play Store and Apple App Store.
- Strong problem-solving and analytical skills.
- Good communication skills and ability to work in a team environment.
Odoo Developer
2 open positions
Job Responsibilities:
- Collaborate with functional and support teams to resolve technical issues.
- Develop new features for existing Odoo modules and applications.
- Create new modules and applications based on business requirements.
- Modify and enhance existing applications.
- Integrate Odoo with other applications and systems.
- Provide training and guidance to internal teams.
- Document each development step for future reference and team sharing.
- Advise and mentor junior or intern developers on best practices and processes.
- Develop integrations with other
software.
Job Requirements:
- Bachelor’s degree in a related field. (Computer Science or Information Technology)
- 2 years of experience in Odoo development.
- Strong knowledge of Python programming.
- Familiarity with the software development life cycle and project management.
- Experience with JavaScript, Bootstrap, and HTML5.
- Experience with Odoo SH, AWS, and cloud technologies.
- Strong knowledge of PostgreSQL database management.
- Experience with other programming languages or technologies is a plus.
- Excellent interpersonal and communication skills.
Business Solution Sales
2 open positions
Job Responsibilities:
- Identify customer business needs and provide relevant software solutions.
- Develop and implement sales strategies and plans to meet organizational objectives.
- Demonstrate solutions and educate customers on how to improve their business operations with Odoo.
- Prepare, negotiate, and close sales proposals with customers.
- Build and maintain strong, long-term relationships with existing clients.
- Collect payments and ensure timely follow-ups with customers.
- Conduct market research to stay informed about industry trends, competition, and new opportunities.
- Attend business events and seminars to promote Smei’s services and solutions.
- Collaborate with internal teams to
achieve project objectives on time.
Job Requirements:
- Bachelor's degree (Business, Sales, IT or others related field).
- 2 years of experiences in software solutions sales.
- Knowledge of multiple industries and business processes.
- Excellent interpersonal, communication, presentation, and demonstration skills.
- Strong problem-solving and negotiation skills.
- Ability to develop and implement effective sales strategies.
- Strong knowledge in ERP software.
Marketing Assistant
1 open positions
“Marketing Assistant”
Job Responsibilities:
- Develop marketing plans.
- Contribute to marketing strategies and make increase customer engagement.
- Contribute to brand building and consistency across all channels.
- Drive customer awareness through targeted campaigns.
- Collaborate with other organizations and partnerships to promote Smei.
- Maintain and update Smei’s website, social medias regularly.
- Manage social media platforms and Create engaging Content.
- Help plan and organize marketing events and promotions.
- Collaborate with internal teams to align marketing efforts with business goals.
Job Requirements:
- Bachelor’s degree or diploma in Marketing, Business, or IT.
- 2 year of experience in marketing, with a focus on digital.
- Strong knowledge of digital marketing tools and strategies.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and meet deadlines.
- Creative thinker with a detail-oriented approach.
IT Technician
1 open positions
SME Intellect is a group of IT professionals who provide digital transformation, business consulting, IT solutions and services. As we are growing, we need more people to join our young and innovative team to strengthen our capabilities.
“IT Technician”
Job Responsibilities:
- Install and configure hardware, software, and network systems.
- Monitor and maintain company computer systems and networks.
- Respond promptly to service issues and user requests.
- Provide technical support in-person or remotely across the company.
- Set up user accounts and permissions.
- Repair and replace faulty equipment as needed.
- Test and evaluate new technologies for implementation.
- Provide training to users on system
usage and best practices.
Job Requirements:
- Knowledge in CCTV and Networking.
- At least 2 years of IT experience.
- Problem-solving and communication skill.
- Intermediate level of English skill.
- Ability to work under pressure and troubleshoot effectively.
- Teamwork and adaptability.
Assistant Accountant
1 open positions
Job Responsibilities:
· Manage day-to-day accounting operations.
· Perform well in cash flow management.
· Conduct monthly, quarterly, and annual financial reporting.
· Prepare and analyze financial statements.
. Monitor budgets and financial forecasts to ensure alignment with company goals.
· Assist in preparing tax returns and ensure timely submission of all tax-related documents.
· Maintain accounting systems and processes for accuracy and efficiency.
· Ensure compliance with accounting standards, laws, and company financial policies.
· Can go government offices for company needs.
Job Requirements:
· Bachelor’s degree in a related field.
· Above 2 years of experience in accounting or a similar role.
· Certifications such as LCCI Level II or III, Accounting, Finance.
· Strong knowledge of accounting principles, financial regulations, and tax laws.
· Proficiency in accounting software and advance computer MS Office.
· Strong analytical and problem-solving skills.
· Excellent communication skills.

About us
We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We provide great services to solve your business problems.